Hannah Parsons

Case Manager – BSc (hons) Physiotherapy

Specialisms
Spinal Injuries,
Multiple Complex Injuries,
Amputees

Location
South Wales, South West

Hannah is an HCPC registered Physiotherapist currently working for Cardiff and Vale University Health Board as a Major Trauma Practitioner. Hannah works with adults who have sustained complex, multi trauma injuries including amputations, spinal cord injuries, and orthopaedic injuries.

Hannah qualified as a Physiotherapist at Cardiff University in 2018. She gathered valuable experience working with complex trauma and orthopaedic patients through her band 5 rotations and quickly progressed to a band 6 Major Trauma specialist Physiotherapist in 2020. Hannah built on her complex patient assessment and rehabilitation skills in an acute setting over the next 2 years before progressing to a Major Trauma Practitioner role. Hannah coordinates patient care throughout their hospital journey and beyond discharge from hospital. Additionally, Hannah works to develop and improve the Major Trauma Service (MTS) within the hospital and the South Wales Trauma Network.

Hannah started case management to compliment and further utilise skills developed within her role in the Major Trauma Service. Hannah can provide support to clients and their families through co-ordination of services including care, rehabilitation, and housing needs. She ensures each client is assessed on an individual basis, considering the wider impact of the client’s injuries on their lifestyle choices and responsibilities, and Hannah identifies appropriate individualised solutions.

Qualifications and Memberships

• BSc (hons) Physiotherapy (2018)
• BSc (hons) Psychology (2012)
• Chartered Society of Physiotherapy (CSP)

Career History

Integrated Case Management Ltd – present
Case manager

Cardiff and Vale University Health Board – June 2023 – to date
Major Trauma Practitioner

• Coordination of patient care throughout their hospital journey, and on discharge from the MTC
• Liaising and communicating effectively with patients, family members, and medical professionals to ensure high quality patient centred care is provided
• Participation in benchmarking, quality improvement, and audit projects to ensure development of the MTS
• Ensuring guidelines and national standards are adhered to in daily practice
• Education and networking to raise awareness of the MTS and its benefits
• Prioritisation and delegation of daily tasks, managing my own caseload, whilst supporting the wider team as required
• Maintaining accurate, legible, and comprehensive documentation complying with legal standards

Cardiff and Vale University Health Board
April 2020 – June 2023

Physiotherapist (Major Trauma Speciality)Hannah was employed as a band 6, rotating between the Polytrauma Unit, Trauma wards, Critical care, and Neurosurgery. A summary of my roles and responsibilities are listed below, in addition to those listed under my band 5 role.

• Developing and progressing my knowledge and skills of the respiratory management of acutely unwell trauma and orthopaedic, surgical, neurosurgical, and polytrauma patients
• Complex discharge planning liaising with the multidisciplinary team, community services, and arranging onward referrals
• Coordination and leadership of a large team of physio technicians, rehab assistants, band 5’s and physiotherapy students
• Leading on the supervision and education of new staff, students, rehabilitation assistants, and technicians
• Leading on service improvement projects and audits

Cardiff and Vale University Health Board – October 2018 – April 2020

Physiotherapist

Cardiff and Vale University Health Board provide a wide range of services for the local community and wider-Wales. I was employed as a rotational physiotherapist, working in a wide range of settings including Trauma and Orthopaedics, Intensive Care, surgical wards, and older persons mental health. Roles and responsibilities included:

• Conducting comprehensive assessments of patients, making independent clinical decisions, applying advanced clinical reasoning skills, and formulating and implementing individualised treatment programmes
• Evaluating outcomes of treatment interventions and altering treatment plans accordingly
• Working as an autonomous practitioner, who is legally and professionally accountable for all aspects of my own work
• Prioritising the caseload, managing clinical risk, delegating appropriately and overseeing support workers
• Communicating clearly and effectively with members of the multidisciplinary team in order to develop and maintain excellent working relationships
• Complying with departmental policies and procedures and adhering to professional standards and codes of conduct
• Maintaining accurate, legible, and comprehensive documentation complying with legal standards
• Maintaining high working standards, evaluating my own practice, ensuring my practice is current and evidence based, adhering to continued professional development guidelines

Providing patient centred care, promoting individual choice, ensuring dignity is upheld, and beliefs are respected

• Working within my scope of practice and escalating appropriate issues to the physiotherapy clinical lead
• Participating in the on call and weekend rotas

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