Case Managers


Case Manager – BSc Hons, PG Dip

Brain Injury and Complex Trauma

Adolescents 16 – 25 years
Adults 25+ years

South West, South Central

Over her 27 years’ of working as an occupational therapist, Pippa has specialised in the assessment and treatment of clients with complex needs following an acquired brain injury. She has a particular interest in cognitive and behavioural difficulties, working with highly challenging clients and demanding situations. 

Pippa has worked as a case manager since 2011 and has supported numerous clients and families from the acute stages of injury right through to post settlement of legal cases. This first-hand experience has given her a thorough awareness of the many different stages, processes, and services that clients have to go through, as well as a comprehensive understanding of the litigation procedure. 

Pippa is honest and approachable with her clients and their families, being aware of the need for ongoing communication and day-to-day consistency at what can be a traumatic time in their lives. 

Pippa is able to grasp an individual’s goals and work in a flexible way to achieve improved outcomes. She often looks for new and innovative methods to educate her clients in a way they’ll understand, with the aim to engage them in their rehabilitation journey fully.

Prior to becoming a case manager Pippa worked in several Specialist Neuro Rehabilitation Centres. Here she managed the reintegration of clients back into the community and vocational roles. She also managed teams of therapists and support staff.

Pippa’s long-term experience as an OT means she is an incredibly resourceful case manager, utilising her comprehensive knowledge of statutory and private services.

Qualifications and Memberships

  • State Registered OT BSc Hons
  • Post Graduate Diploma in Health Care Management
  • Member of the Health Care Professions Council
  • Member of RCOT
  • Member of BABICM and CMSUK


Career History

Integrated Case Management Ltd, February 2022 – present
Case Manager

Bush & Company Rehabilitation, 2011 – 2022 
Clinical Case Manager 

Brain Injury Rehabilitation Trust, Birmingham, 2003-2011
Head Occupational Therapist

Cockshut Hill Technology College, Birmingham, 2006
Sixth Form lecturer, Health and Social Care Btec

South Birmingham Intermediate Care Service, 2001-2003
Clinical Specialist OT and Team Leader

Wolfson Neurological Rehabilitation Unit, Atkinson Morley Hospital, Wimbledon, 1999 -2001
Senior OT

Locum Senior Occupational Therapist, 1998-1999 
Various services including The National Hospital for Neurology and Neurosurgery, London and Harrowlands Rehabilitation Service, Dorking.

Middlemore Hospital, Auckland, 1997
Senior OT

Addenbrookes Hospital, 1995 – 1997
Basic Grade OT (rotation)

Case Managers

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